Return Policy

Goldstroms Return Policy

The following returns policy is applicable to all items sold on Goldstroms.

Condition for Return Eligibility

  • Delivered in a physically damaged condition
  • Has missing parts or accessories
  • Is different from what was ordered
  • Is no longer needed (not all items may be eligible)*
    • Products marked as "non-returnable" on the product detail page cannot be returned.Return Request must be raised within 7 days of Delivery.
    • Customer has to courier the product to our address

All items must be returned in their original condition, with price tags intact, original accessories and in
the original manufacturer’s box/packaging as delivered to you.

Modes of Refund:

  • Back to source - The amount is refunded to the payment mode that was originally used to pay for the order
  • NEFT transfer.
  • Cheque