Goldstroms Return Policy
The following returns policy is applicable to all items sold on Goldstroms.
Condition for Return Eligibility
- Delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- Is no longer needed (not all items may be eligible)*
- Products marked as "non-returnable" on the product detail page cannot be returned.Return Request must be raised within 7 days of Delivery.
- Customer has to courier the product to our address
All items must be returned in their original condition, with price tags intact, original accessories and in
the original manufacturer’s box/packaging as delivered to you.
Modes of Refund:
- Back to source - The amount is refunded to the payment mode that was originally used to pay for the order
- NEFT transfer.
- Cheque